Amy Morgan & Co
delivering
UNFORGETTABLE
EXPERIENCEs
FOR
EVERY
CUSTOMER
Turning Guest Experience Into Your Greatest Asset
No matter what service you choose, my focus remains on creating meaningful connections that make your customers feel seen, valued, and eager to return, so your company not only meets their expectations but exceeds them at every turn.
From the first moment people discover your brand to their final farewell, my goal is simple: to create unforgettable brand experiences that keep customers coming back for more. Through a mix of storytelling, strategic design, and journey optimisation, I transform ordinary visits into extraordinary experiences.
Creating exceptional experiences is more than just a service—it's a passion. Specialising in customer-centric marketing, I collaborate with your company to elevate every touchpoint in the customer journey, ensuring that each interaction feels personal, memorable, and impactful for your business.
Helping brands build lasting loyalty through meaningful, customer-first experiences.
My Services
Social Media Retainers
Content Strategy
Story-Driven Website Content
VIP Consulting Retainer
Digital Touchpoint Review
Customer Journey Mapping
Bespoke Marketing Strategy
I help uncover hidden opportunities by diving into every aspect of your customer journey. From the moment a customer makes their first click on your website to the final farewell, I’ll evaluate how well your brand is delivering at each touchpoint. With tailored recommendations designed specifically for your business, we’ll work together to refine those small but critical details that make all the difference—leaving your customer with lasting memories for all the right reasons!
Experience
Review
Customer Experience Review
Social Media Retainers
Content Strategy
Story-Driven Website Content
VIP Consulting Retainer
Digital Touchpoint Review
Customer Journey Mapping
Your brand’s marketing should tell a compelling story, and I’m here to help you craft it. Through a tailored, end-to-end marketing strategy, we’ll refine your brand’s positioning, develop engaging content, and ensure that every touchpoint resonates with your audience. With follow-up support to guide you through implementation, I’ll make sure your marketing not only reflects your brand’s values but also builds meaningful connections with your customers, turning casual interactions into lasting relationships.
Marketing
Strategy
Bespoke Marketing Strategy
Customer Experience Review
Social Media Retainers
Content Strategy
Story-Driven Website Content
VIP Consulting Retainer
Digital Touchpoint Review
Your customer journey begins long before they step through your doors. I help ensure every touchpoint—from initial brand discovery to post-stay interactions—feels cohesive, thoughtful, and aligned with your values. Together, we’ll map out each step of the journey, identifying where your brand can do more to engage customers and create emotional connections. With tailored recommendations, I’ll help you optimise these moments to ensure they not only meet but exceed expectations, turning first-time customers into lifelong advocates.
Customer Journey
Customer Journey Mapping
Bespoke Marketing Strategy
Customer Experience Review
Social Media Retainers
Content Strategy
Story-Driven Website Content
VIP Consulting Retainer
Your website and online presence are often your customer's first interactions with your brand, and you only get one chance to make a great first impression. I’ll evaluate every element of your digital presence—from user experience to content and SEO—to ensure it reflects your brand’s values and keeps visitors engaged. With recommendations designed specifically for your business, we’ll make sure your online presence isn’t just good, but great—driving conversions and loyalty from the very first click.
Digital
Review
Digital Touchpoint Review
Customer Journey Mapping
Bespoke Marketing Strategy
Customer Experience Review
Social Media Retainers
Content Strategy
Story-Driven Website Content
For brands that want ongoing strategic guidance, this retainer-based service ensures you have an expert in your corner whenever you need one. Through regular strategy sessions, audits, and on-call support, I’ll work closely with you to address challenges as they arise and proactively enhance your marketing and customer experience. Whether we’re reviewing customer touch points or refining your brand strategy, you’ll have the confidence of knowing your brand is constantly moving forward.
Consulting
Retainer
VIP Consulting Retainer
Digital Touchpoint Review
Customer Journey Mapping
Bespoke Marketing Strategy
Customer Experience Review
Social Media Retainers
Content Strategy
Your website is more than just an online brochure—it’s a powerful tool for telling your brand’s story. I’ll create compelling, story-driven content that reflects your unique brand and engages visitors from the moment they arrive. Every page will be designed to draw your audience in, with messaging that is as thoughtful as it is strategic, ensuring your site not only attracts visitors but turns them into loyal customers.
Website
Copy
Story-Driven Website Content
VIP Consulting Retainer
Digital Touchpoint Review
Customer Journey Mapping
Bespoke Marketing Strategy
Customer Experience Review
Social Media Retainers
Your content should do more than just fill space—it should tell a story that resonates with your audience. I’ll develop a tailored content strategy that aligns your brand’s messaging with the customer experience, creating a cohesive narrative across all digital and in-person touchpoints. Together, we’ll map out your content pillars and build a strategy that ensures your content connects, inspires, and converts.
Content
Strategy
Content Strategy
Story-Driven Website Content
VIP Consulting Retainer
Digital Touchpoint Review
Customer Journey Mapping
Bespoke Marketing Strategy
Customer Experience Review
Social media is a powerful tool for building your brand’s presence, but only when it’s done right. I’ll take the stress out of managing your digital presence, handling everything from content creation and scheduling to audience engagement and performance analysis, so you’ll have the peace of mind that your brand is being represented the right way—consistently and strategically.
Social
Media
Social Media Retainers
Content Strategy
Story-Driven Website Content
VIP Consulting Retainer
Digital Touchpoint Review
Customer Journey Mapping
Bespoke Marketing Strategy
Customer Experience Review
My
Services
Once your booking is confirmed, the deposit is paid, and we’ve dotted the i’s and crossed the t’s, we’ll dive into your project. Together, we’ll take a deeper look at your objectives, and I’ll fine-tune the strategy to ensure everything aligns seamlessly with your vision.
the
check-in
From there, I’ll create a custom proposal designed just for you. Much like securing the perfect stay, this step confirms the personalised strategies we’ll use to bring your vision to life, along with a clear breakdown of the investment needed to make it happen.
the
booking
Our journey begins with a conversation to fully understand your brand, vision, and customers. It’s a chance for us to explore how I can tailor my services to support your goals and elevate every interaction your customers have with your brand.
