Connecting
Customer
Experiences
Breaking
marketing
Silos
Amy Morgan & Co
Making Brand Experience Your Greatest Asset.
No More Playing Hide and Seek
Unforgettable Experiences deserve the spotlight
Amy Morgan & Co
From the first spark of curiosity, your guest journey defines your brand. It isn’t just about bookings or services—it’s about creating brand experiences that are remembered long after they’ve ended.
In hospitality marketing, every touchpoint matters.
about //
Amy Morgan
Founder. Traveller. Story-seeker.
I didn’t start my career dreaming of funnels and conversion metrics. I began with a fascination for moments—the kind that linger long after they’ve passed, compelling you to return again and again. Marketing became my way of designing those moments: moving people from “I might” to “I must.”
Because exceptional experiences aren’t left to chance—they’re architected. Every touchpoint, every interaction, every detail, a deliberate decision. Yet many struggle with fragmented touchpoints, leading to disjointed experiences and missed opportunities. So, I built this business to help with that, working with ambitious hospitality brands that demand excellence and refuse to settle for mediocrity. Whether it’s bridging silos, refining messaging, or completely transforming the guest experience, I’ll help you uncover the potential hiding in plain sight—and bring it to life.
discover my services
It isn’t just about bookings or services—hospitality is about more than rooms and rates.
It’s about uniting strategy with execution to create brand experiences that are both memorable and marketable. Because when you perfect the guest journey, you’re not just meeting expectations—you’re reimagining them: weaving marketing, operations, and experience design into a cohesive whole that’s impossible to ignore. That’s the standard I set for my clients' brands.
Discovery is life’s most irresistible force—the joy of finding something new, whether it’s a hidden café down a quiet alley or a dish that becomes your new favourite. But discovery doesn’t just happen. For your brand to be discovered—and adored—your customer journey must guide guests seamlessly from curiosity to commitment.
FROM OLD FRENCH DESCOVRIR, BASED ON LATE LATIN DISCOOPERĪRE MEANING TO UNCOVER OR FIND SOMETHING UNKNOWN.
Discovery
The Profile
meet
the
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